This document explains how we collect, uses, and protect personal information of individuals ("users" or "you") when you use our online web service.

1. Information We Collect

   1. Personal Information

      • When you sign up for an account with us, we collect your name, email address, and any other information you voluntarily provide.

      • If you choose to make a purchase, we also collect your payment information, such as credit card details, to process your transaction securely.

      • We may also collect any other personal information you provide in the course of using our Service, such as contact information or preferences.

   2. Usage Information

      • When you use our Service, we automatically collect certain usage information, such as your IP address, browser type, operating system, and device information.

      • We may also collect information about your interactions with the Service, such as the pages you visit, the features you use, and the content you access

   3. Business-generated Data

      • As part of our Service, we collect and store the data content data generated while using our Service including content created and modified by you through our service.

2. Use of Information

   • Improving and Personalizing the Service

     • We may use the information we collect to improve and personalize the Service for you and other users, including:

       • Enhancing the accuracy and effectiveness of the our service

       • Analyzing patterns and trends to understand how users interact with the Service

       • Customizing the user experience, such as recommending content based on your preferences.

   • Communication and Support

     • We may use your personal information to communicate with you, provide customer support, and respond to your inquiries or requests.

     • We may also send you promotional emails, newsletters, or other marketing communications if you have opted-in to receive such communications

   • Compliance and Legal Purposes

     • We may use your information to comply with applicable laws, regulations, or legal obligations

     • In certain circumstances, we may need to use your information to protect our legal rights, investigate and prevent fraud, or respond to a government request

3. Data Retention

   We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need personal information for any purpose, we will securely delete, destroy or anonymize it.

4. Data Security

   We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. International Data Transfer

   As a service provider based in the European Union (EU), all data we collect and process remains within the EU. However, it is possible that our service providers or partners located outside the EU may have access to your personal information, but in such cases, we ensure that adequate safeguards are in place to protect your information in accordance with applicable data protection laws. Updated list of currently employed data processors can be provided upon request.

6. Changes to this Privacy Policy

   We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after the updated Privacy Policy is effective will indicate your acceptance of the updated terms.

7. Contact Us

   If you have any questions or concerns regarding this Privacy Policy please contact our Data Processing Officer, who's responsible for overseeing our data collection, processing, and data usage practices at dpo@tracksights.com.

Please read these Terms of Service carefully before using our web service, TrackSights ("Service"), operated by TrackSights ApS("us/we").

1. Acceptance of Terms

   By accessing and using our Service , you agree to be bound by these Terms of Service and any additional terms and conditions that may apply to specific sections or features of our service. If you do not agree with any part of these terms, please do not use our service.

2. Description of Service

   TrackSights key tools consists of making screening, valuation and preparation of professional customer material easy and efficient for anyone. Moreoever, TrackSights come with many other features, such as case archiving, quick stock valuations, market insights, monitorization, smart analytics and much more.

3. Use of Data

   We reserve the right to use the data generated by businesses using our service to improve our service offering. This includes both content generated through AI and the content created and modified by the businesses themselves. We may analyze and process this data to train our own data models and improve the effectiveness and quality of the content generated. By using the Service, you acknowledge and agree to grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, publish, distribute, and display the data for these purposes.

4. Service Availability

   The Service is provided on an "as-is" basis without any guarantee of up-time or availability. While we strive to provide the best possible service, we do not warrant that our service will be uninterrupted, error-free etc. We reserve the right to modify, suspend, or discontinue our service at any time with due notice if possible.

5. Privacy and Data Protection

   We understand the importance of privacy and are committed to handling all data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. Please refer to our Privacy Policy for more information about how we collect, use, and protect your personal data.

6. User Conduct

   You agree to use the Service solely for lawful purposes and in accordance with these Terms of Service. You will not engage in any conduct that could damage, disable, overburden, or impair our service or interfere with any other party's use of our service. You must also comply with all applicable laws, regulations, and third-party rights.

7. Prohibited Use of Service

   Users of our services are strictly forbidden from engaging in the following (but not limited to) activities:

   1. Creating and disseminating content with the intent to disinform the public, including propaganda and dissemination of false information.

   2. Producing and promoting content that glorifies violence, racism, hate speech, or any form of discrimination.

   3. Generating or sharing content related to guns, drugs, or explicit pornography.

   The determination of whether content violates our terms and conditions is solely at our discretion. Users shall not have any legal recourse to challenge our assessment of content compliance.

8. Intellectual Property Rights

   All intellectual property rights in the Service, including without limitation any patents, copyrights, trademarks, trade secrets, and other proprietary rights, are owned by us. You may not copy, modify, distribute, reverse engineer, or create derivative works based on our service without our prior written consent.

9. Limitation of Liability

   To the maximum extent permitted by law, we, our directors, employees, partners, and affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or other intangible losses arising out of or in connection with your use or inability to use the Service.

10. Indemnification

    You agree to indemnify and hold us harmless, our directors, employees, partners, and affiliates from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

11. Termination

    We reserve the right to terminate your access to the Service at any time and for any reason, without prior notice. All provisions of these Terms of Service which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability. In the event of termination caused by a user's failure to comply with these terms, said user shall not be entitled to any reimbursement of subscription fees or other compensation.

12. Governing Law and Jurisdiction

    These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction of Denmark. Any dispute arising out of or in connection with these terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the competent courts in the same jurisdiction.

13. Entire Agreement

    These Terms of Service constitute the entire agreement between you and us regarding the use of the Service. Any failure by us to exercise or enforce any right or provision of these terms shall not constitute a waiver of such right or provision. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall be enforced to the fullest extent possible, and the remaining terms shall remain in full force and effect.

14. Our dedication to maintaining a safe, responsible, and ethical platform is at the core of our values. We strive to provide a positive user experience while upholding the highest standards of integrity, transparency, and user protection.

15. Please contact us at support@tracksights.com if you have any questions or concerns regarding these Terms of Service.